Yarn to Yards
Account

Delete your account

Yarn to Yards Private Limited

You can delete your Yarn to Yards account and its associated data at any time. Deleting is immediate, does not need our approval, and cannot be undone.

If you still have the app

This is the quickest route and it takes effect straight away.

  1. Open the Yarn to Yards app and sign in.
  2. Go to the Account tab.
  3. Choose Delete account.
  4. Enter your password to confirm it is you.

If you no longer have the app

Email accounts@yarntoyards.com from the address associated with your account, with the subject Delete my account, and include your login ID or business name.

We will confirm your identity, delete the account, and email you when it is done. We action these within 7 days and always within the timelines set by the DPDP Rules.

What is deleted

Your login ID, your business name, the contact name on the account, your password, every device you signed in from, your sign-in and location history, and the catalogue assigned to you. Your login stops working immediately and every signed-in device is signed out.

What is kept, and why

Enquiries you have already sent are kept as commercial records of dealings between our two businesses, which we are required to retain. They are stripped of the details that identify you — they point to an account that no longer names anybody.

This cannot be undone

We cannot restore a deleted account. If you want access again afterwards, a new account has to be issued from scratch and the designs assigned to it again.

Questions

Email accounts@yarntoyards.com. Our full Privacy Policy explains what we hold and for how long.